Return Policy
If you ever receive a damaged, defective or the wrong item, please get in contact with us immediately. You have 30 days to return a non-personalized item. You have 7 days to return a personalized item if it arrives damaged, is defective, or if you received the wrong item. Original shipping fees are non-refundable if the reason for the return is out of our control. Return shipping fees are the buyer's responsibility. We do our best to offer great quality custom products, so we hope that you also understand that we will try to accommodate most reasonable return requests. Of course, reach out to us for any questions you might have.
Our Guarantee
At TSC Laser Engraving, we stand behind the quality of our products. If you ever receive a damaged, defective, or incorrect item, please contact us immediately for assistance.
Return Period
For non-personalized items, you have 30 days from the date of purchase to return your item. Personalized items may have a shorter return window of 7 days if it arrives damaged, is defective, or if you received the wrong item. .
How to Initiate a Return
To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with instructions on how to return your item and process your refund or exchange.
Contact Us
If you have any questions or concerns about our products or services, please don't hesitate to reach out to us.